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Data Deletion

How to delete your Meta/Facebook/Instagram data and Owl AI account information.

You have the right to request deletion of data connected to your Owl AI account, including data received from Facebook Pages and Instagram professional accounts. We process verified deletion requests promptly and will confirm once complete.

Option 1: Disconnect inside Owl AI

Signed-in users can remove a Meta connection directly from Owl AI Settings. Disconnecting revokes Owl AI's access to the Page or Instagram account and deletes the stored access token from our servers.

Option 2: Revoke access on Meta

You can also revoke Owl AI's access from your Facebook account settings:

  1. Open Facebook and go to Settings → Apps and Websites.
  2. Find Owl AI in the list of active apps.
  3. Select Remove and confirm. This revokes all access tokens.

Option 2b: Revoke access on Google

To revoke Owl AI's access to Google Business Profile, Google Ads, or Gmail:

  1. Open myaccount.google.com/connections (Google Account → Security → Third-party apps & services).
  2. Select Owl AI and choose Delete all connections.
  3. Google invalidates the tokens immediately. Owl AI deletes the stored encrypted Google tokens for your business when you disconnect in Owl or request deletion below.

Option 3: Request complete deletion

To request deletion of all your Owl AI account data, including any synced Meta data, email us with the subject line "Data Deletion Request". Please include the email address associated with your account so we can verify ownership.

Send deletion request

owlnexa@gmail.com

What happens after deletion

  • We remove stored access tokens and disconnect all linked social accounts.
  • We delete or anonymize your business data and user profile within 30 days.
  • We send a confirmation email once the request has been completed.

Data retention

Some backup copies may remain in encrypted, access-restricted storage for a limited period for legal, security, or operational reasons. These copies are automatically deleted according to our retention schedule and are not used for any other purpose.

Contact us

Questions about deletion or data handling? Contact us at owlnexa@gmail.com.